AI implementation lesson: Professionals who’ve mastered their road don’t want a self-driving car. They want improvement of vehicle they control. This pattern keeps showing up. Employees eagerly adopt AI tools that help them work better… while actively resisting AI systems implemented ON them. It’s not new psychology. Just amplified by Read more…
Hard pill to swallow: AI will steal Service Desk jobs. But it will also make room for a new breed of Service Desk employees.
Migrating to the cloud often seems like obvious choice. Still, many IT Managers refuse to make that move. What are their reasons?
Tasks always come faster than resources, so you can’t consider high effectiveness as an option. Check out two concepts for better efficiency!
You won’t find a good IT Manager on every corner. It’s not an easy task for non-technical personnel. How does management come at recruiting IT Managers?
We were upgrading our ERP system. The last year upgrade ran smoothly, so we didn’t expect problems. But this time, we were faced with making a risky decision…
Automation seems like a perfect solution to the scarcity of resources in IT. You create the automation solution and you instantly start saving money! Or do you?
The malware had been detected on several endpoint machines in our network. More and more computers were getting infected. But the worst IT mistake was still to come…
IT Management is all about skills. No technology will replace them. Getting IT Manager’s skills requires learning, training, and experience. How to master them?
As in any other position IT Management also has its struggles. What are the main IT Managers’ challenges? What to learn to overcome them?