You may be looking for your first helpdesk job? Maybe it would be your first job. You may also have one or more positions already in your resume but would like to switch to the IT sector. In all of these cases, you probably want to know what competencies are Read more…
Helpdesk is often treated as a basic and entry-level part of the IT team and the IT services portfolio. When a user needs some IT assistance, he or she calls the helpdesk, and someone from IT staff comes or logs in remotely to solve the issue. The common understanding of Read more…
Struggling to get a Budget For IT Infrastructure? The same year, same story – cutting budgets? Deal with it!