Are Helpdesk Teams Doomed to Lose Their Best Employees?
You may have noticed that IT Helpdesk teams members are usually relatively inexperienced and young people compared to the average in the whole IT sector. Why is it? Don’t Helpdesk Read more…
You may have noticed that IT Helpdesk teams members are usually relatively inexperienced and young people compared to the average in the whole IT sector. Why is it? Don’t Helpdesk Read more…
You may be looking for your first helpdesk job? Maybe it would be your first job. You may also have one or more positions already in your resume but would Read more…
Helpdesk is often treated as a basic and entry-level part of the IT team and the IT services portfolio. When a user needs some IT assistance, he or she calls Read more…
Struggling to get a Budget For IT Infrastructure? The same year, same story – cutting budgets? Deal with it!
Have you ever wanted to do something very, very much, but at the same time you were so scared, that the best you could do was reading or watching videos Read more…